Qld Disability Standards
Muscular Dystrophy Queensland is accredited under the Queensland Disability Quality System which requires a service funded by Disability and Community Care Services Queensland to comply with the following standards:
Service access
Each person with a disability seeking a service has access to the service on the basis of relative need and within available resources.
Individual needs
Individual needs and personal goals are met in the least restrictive way possible and within available resources.
Decision making and choice
Participation as fully as possible, in decision making, choice of activities and events of daily life in relation to the services received.
Privacy, dignity and confidentiality
Recognition of the right to privacy, dignity and confidentiality in all aspects of life.
Participation and integration
Support and encouragement to participate and be included in the life of the community.
Valued status
Providing opportunities to develop skill to participate in the valued roles within the community.
Complaints and disputes
A proactive approach to complaints and disputes management that safeguards service users/supports from retributive action when raising complaints.
Service management
Effective corporate governance through sound and visible management systems and practice.
Protection of legal and human rights and freedom from abuse and neglect
Upholding the legal and human rights of each person with a disability and taking action to prevent and/or respond to allegations of abuse and neglect.
Staff recruitment, employment and development
Recruitment, selection and development of paid and unpaid staff that ensures they have the relevant values, skills, knowledge and competencies to support service delivery to service users.