COVID-19 information- Muscular Dystrophy Queensland

Coronavirus (COVID-19) Info Hub

Muscular Dystrophy Queensland is concerned for the welfare of our community living with muscle wasting conditions, particularly those whose immune systems are suppressed and those with compromised respiratory and/or cardiac function, who we believe may be at a higher risk of developing complications should they contract COVID-19.

We recognise that unplanned events such as these can raise new concerns and uncover areas of need. We want to reassure you that, as much as possible, it’s business as usual for Muscular Dystrophy Queensland. As always, we are here to support our community and to connect you with services available to assist you. 

We want to assure you that the health and wellbeing of our clients, their families and carers is our highest priority.  Our focus is on continuing to offer our support and assistance where it is needed. Please contact us on 07 3243 9700 or email us if you have concerns or queries you’d like to discuss. We’re here for you.

Guide accessing services Muscular Dystrophy Queensland

COVID-19 Door Poster

Muscular Dystrophy Queensland Services COVID-19 FAQ

How is your team responding to COVID-19?

We recognise COVID-19 as a risk to the health and wellbeing of our community and our staff and have made a number of adjustments to our normal business operations in an effort to reduce the opportunity for exposure and transmission to the virus. This includes having many of our staff members work remotely and ensuring only essential visitors attend our office and client treatment spaces. We’ve also made changes to the way we deliver some of our services, particularly those delivered face-to-face.

As of January 2022, Muscular Dystrophy Queensland is still operating as an essential service with many staff working virtually and all staff have received updated training in infection control. We are here for you and have made some changes to the way we work to keep you safe. Please view our guide for accessing our services (December 2021).

You can read more about our infection control measures.

Are the staff vaccinated against COVID-19?

As a disability service provider, our staff were some of the first people eligible to receive the vaccine in Queensland. More recently, Muscular Dystrophy Queensland’s workspaces – whether in our offices, at community venues and in the homes of our clients while we are delivering services – were included under the Public Healthcare Direction for Workers in a Healthcare Setting legislation. 

Consequently we have been able to mandate that every member of our team is vaccinated against COVID-19 (unless unable to be for health reasons) and will maintain their vaccination regime as recommended by Queensland Health and the federal government.

Can I access my usual Allied Health services?

Individual Allied Health appointments continue and some services are also available under a telehealth model if you prefer. Read more about our Allied Health services.

Some changes have been made to group sessions such as hydrotherapy and balance classes. We will communicate these changes with you directly, if you access these services.

For home-based appointments we ask that if you require another person to attend the appointment, only one essential person be present in the room where treatment is undertaken. We would appreciate if both the client and essential person wear face masks, unless exemptions apply.

To ensure we are able to provide a safe workplace for our staff, we will also ask you to complete a wellness check here before every appointment.

How can I keep in touch with my support coordinator?

Your Muscular Dystrophy Queensland Support Coordinator is still here for you. The majority of support coordination services will be performed by phone and email. Read more about our Support Coordination services.

All of our frontline staff have undertaken infection control training and will use every precaution to keep everyone safe.

How can I keep in touch with my plan manager?

Muscular Dystrophy Queensland would like to reassure you that we have taken every precaution to ensure that our Plan Management service is not affected by COVID-19 restrictions and we don’t anticipate any disruptions to this service. Read more about our Plan Management services.

Our Plan Management team do work remotely when there is a high number of COVID cases locally to reduce the risk of transmission amongst our team.

Can I organise a Cough Assist Machine loan to help fight against COVID?

Yes, this program is in place. Please quickly respond if your respiratory system is compromised as a result of your condition and you develop any acute respiratory infection. Even if you have NDIS funding, you may not be able to organise for your funds to be released quickly enough to ensure you receive this equipment as soon as you need it.  

Please contact us as early as you can, if you feel you would benefit from this program. Find out more about our equipment loans program and how to apply for a short term loan.

How can I keep up to date with changes to your services?

We try to maintain information on this page. Another great way of staying informed is to ensure you sign up to our mailing list. We often email important updates as well as publishing our regular Community Member newsletters. You can also view these in our news centre.