Becoming a member of Muscular Dystrophy Queensland is a simple way to stay connected, show your support and have a voice in the future of our organisation.

Members play an important role in our governance by attending and voting at Annual General Meetings, contributing to key decisions and helping shape the direction and priorities of MDQ.

While membership is not required to access our services, it provides an opportunity to formally support our work and be part of the community that helps guide our continued growth and development.

Our Annual Reports highlight the impact of Muscular Dystrophy Queensland’s programs, services, and initiatives for people living with neuromuscular conditions and their families.

They provide an overview of our achievements, financial performance, and organisational priorities, while recognising the generous support of our donors, fundraisers, partners, and community. Explore our reports to learn more about the difference your support helps make.

Our Client Guide is designed to help current and prospective clients, as well as their families and carers, better understand Muscular Dystrophy Queensland and the services and supports we provide.

It includes important information about accessing our services, what you can expect from us, and how we work alongside individuals and families to achieve their goals.

Providing Feedback

We welcome feedback from clients, families, carers, supporters, and community members. Whether you would like to share a compliment, suggestion, or complaint about your experience with Muscular Dystrophy Queensland and our team, your feedback helps us continue to improve our services and support.

Further information about our feedback and complaints process is available below. The button below will take you directly to our online feedback form, which can be completed at any time.

Feedback, Complaints, Incidents and Resolution Policy and Procedure

Our Feedback, Complaints, Incidents and Resolution Policy and Procedure outlines how MDQ receives, manages and resolves feedback, complaints and incidents in a fair, timely and transparent way.

This document outlines how Muscular Dystrophy Queensland delivers services to clients funded under the National Disability Insurance Scheme (NDIS). It explains our responsibilities to clients, as well as clients’ responsibilities to MDQ.

Muscular Dystrophy Queensland (MDQ) is committed to maintaining the highest standards of ethical conduct, accountability, and governance. We strive to ensure our operations comply with all relevant laws and reflect best practice principles.

We encourage anyone who becomes aware of suspected misconduct, unethical behaviour, or other wrongdoing within our organisation to report their concerns. Disclosures can be made to the CEO, a Board Director, or a member of the senior leadership team, and may also be made anonymously.

All disclosures are treated confidentially and, where applicable, individuals who make a disclosure will be protected and supported in accordance with our Whistleblower Protection Policy and relevant legislation.

Please download our policy to learn more about whistleblower protections, your rights and responsibilities, the types of matters that may be reported, and who to contact to discuss your concerns. You may also wish to review our Feedback, Complaints, Incidents and Resolution Policy and Procedure.

We are committed to protecting your privacy and handling personal information in a respectful, secure, and transparent manner. This policy outlines how we collect, use, store, and disclose personal information in accordance with relevant privacy legislation.

It reflects our commitment to maintaining the trust of our clients, families, supporters, and stakeholders by ensuring personal information is managed responsibly and used only for appropriate purposes in the delivery of our services and operations.